FAQs

  1. What is Print On Demand? Print On Demand (POD) is a production and fulfillment process where items are manufactured as they are ordered. This allows for customization and eliminates the need for large inventory storage.

  2. How does Print On Demand work? When you place an order on our website, we produce the item(s) specifically for you. Our printing partners then fulfill the order and ship it directly to your address.

  3. What products do you offer? We offer a wide range of customizable products, including apparel (t-shirts, hoodies), accessories (mugs, phone cases), home decor (canvas prints, posters), and more.

  4. Can I customize my order? Yes, most of our products can be personalized with your own designs, photos, or text. Simply select the customization option when placing your order and follow the instructions provided.

  5. How long does it take to receive my order? Production times vary depending on the product and customization options. Once produced, shipping times also vary based on your location and selected shipping method. You can find estimated delivery times during checkout.

  6. Do you ship internationally? Yes, we ship orders worldwide. However, delivery times and shipping costs may vary depending on the destination.

  7. What payment methods do you accept? We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods. Payment options may vary based on your location.

  8. What is your return policy? We strive for customer satisfaction. If you're not completely happy with your purchase, please contact our customer support team within [number] days of receiving your order for assistance.

  9. How can I track my order? Once your order has been dispatched, you'll receive a tracking email with a unique tracking number. You can use this number to monitor the status of your delivery online.

  10. Can I cancel or change my order after it's been placed? Our production process begins shortly after you place your order, so cancellations or changes may not always be possible. However, please contact us as soon as possible, and we'll do our best to accommodate your request.

If you have any other questions or concerns not addressed here, please don't hesitate to reach out to our customer support team at customer@trackorder.maisymae.com. We are here to help!